![]() His response to me was “I did due diligence.” He immediately goes on the offense saying he called but I wasn’t home and he thought I might have gone out of town! Well, that’s ridiculous – I was probably on the phone, and he didn’t leave a message or call the next day. On the 26th, I still didn’t have the laptop, so I called again. I called to confirm on the 23rd and was assured I’d have it on the 24th. Meanwhile, he only fixed a couple of very minor issues on my list, and left my computer in worse shape than when he came! (For instance, I wanted the laptop to be able to print, but now my desktop computer defaults to the laptop printer, and I can’t get it to default to where it should be! Eeeek!) ![]() He had several issues he needed to research so took the laptop so he could work on it at his shop and was supposed to have it back to me on the 24th, at the latest. We set an appointment for the 18th – I had a list of small-to-medium issues I needed taken care of – most important of which was setting up a network. Here’s a little history for the last couple of weeks: My computer guy is a whole ‘nother story! He answers his phone and makes appointments with me. I’ve pretty much decided I have to take a course and learn how to run my graphics program so I have the basics – time and money out the door because I can’t find a good contractor! A couple of weekends ago, I spent 8 hours trying to create a graphic my graphics guy could do in 15 minutes. However, I have a business to run and this model isn’t serving me well. I’ve had similar problems with graphics people in the past – I put it down to their artsy temperament! Of course, that was a problem before he got a part-time job – it’s just worse, now. Consequently, I can never get hold of him, and it’s like pulling teeth to get him to return a phone call. My graphics guy has been having a hard time making it as a small business person so has taken a part-time job. I’ve been extremely frustrated with my contractors – specifically, my graphics guy and my computer guy. ![]() This has been a tough couple of weeks for me.
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